Friday, December 23, 2011

What's new with LS2 Circ

We installed an upgrade to the LS2 Circulation system over the break. The system now has a slightly different look, and there are some new features as well. Click here for details on new and improved features. As always, please contact the Help Desk if you run into any problems.

Monday, October 10, 2011

"Here's looking at you, kid": Student photos

The scene: Your students filed into the gym about a month ago and had their pictures snapped. You're still trying to learn all those kindergarteners' names, and having their photos in TLC would really help. But alas, when you pull up Ms. Kindergartenteacher's class list, you're confronted with a whole page of "No Images".

What's an overworked TL to do?

Well, in two words - sit tight. Photos get loaded into TLC by Jeffcat. Here's how it normally works: the vendor sends the photos to IT first. It usually takes the photo vendors upwards of a month to get the photos back to IT after they've been taken at the school. IT loads them into Campus, and makes them available to Jeffcat (as well as Food Services, Transportation, and whoever else needs them). This usually happens on a Wednesday or Thursday of a given week. Then one of us in Jeffcat loads them into TLC.

Once we get access to the photos, it's a pretty fast process, but getting that access can take a while. If you have a disc of your school photos and they haven't been loaded into TLC yet, let us know. We may just ask you to send the disc to us, and we'll get them loaded for you.

If you notice any strangeness with your photos, like Mr. Firstgradeteacher's photo is on Johnny's record, please notify the helpdesk (982-2200). That will get it in the pipeline to get fixed.

Friday, September 9, 2011

Jeffcat Open House next Wednesday!

We got to thinking over the summer that it would be fun to have an open house at Jeffcat - a day when folks can drop in (not that you can't drop in any day!) and see what we're all about, have some treats, chat, and find out what happens behind the library scenes. We've finally gotten our ducks in a row, and have set a date: Wednesday, Sept. 14, from 9am to 3pm. We'll have munchies, games, craft projects (make your own bookmark!), door prizes, and more. So if you're in the neighborhood, drop by and say hi, have a cookie, find out more about how we can help support you in your libraries.

Friday, September 2, 2011

"Give us your tired, your poor"... your uncataloged!

Now that things are settling down a little in your schools (ha! does that ever really happen?), you may be turning your attention to that stack of uncataloged books lurking on the back table. Some will be easy to add, like that replacement copy of The Lightning Thief, but others will prove more difficult... or just plain not in the database. What to do?

That's where Jeffcat comes in! Any books (DVDs, audiobooks, kits, etc.) that you can't find a record for in TLC (and remember to un-check the Home Location Only button when you're searching), we would love to catalog for you. There's a couple ways we can accomplish this:
  • Send the books to us in Jeffcat: If you have just a few, stick 'em in a pony envelope and send them to Jeffcat at the Ed Center; if you have more, put them into a box, mark the box with "For Jeffcat from Mitchell" or whatever, and call the AV delivery team at x22220. They'll drop by and pick them up, and then return them to you when we're done.
    • *Remember to put barcodes on anything you send to us.* Otherwise we can't add your holdings for you and make labels.
  • Use our Rush Cataloging forms: If you need the books cataloged pronto, fill out a form on our Rush Cataloging website. Click the pertinent form link and fill in the info - it asks for the data we need to catalog, for the most part. Sometimes we'll run into something really sticky; if we do, we'll contact you for more info.
    • These rush cataloging forms are in a Google site, so anyone in the district can use it. Please pass this info onto your aides so they can use it. It's much more efficient than e-mail!
We're always here to consult if you have questions about how to handle something. We don't always have the answers, but we'll give it a college try! 

Remember... better to ask than to OTF!

Friday, August 26, 2011

YOU Rock!!!

Congratulations on (just about) making it through the first week of school. Whew! I know it's been a bit crazy with the tons of new curriculum materials many of you have been dealing with (not to mention the few other things you have to do--wink!). I hope our efforts to make some sense of that stuff has been helpful. In case you haven't seen it, here's the link to the Google spreadsheet for curriculum materials: http://tinyurl.com/3pj8nab. It's primarily elementary materials; high school folks have been spared (so far....)

And in case you feel like you're "bugging" us with questions, we wanted to let you know -- we're here to help you, so you can do your real work of teaching kids. So no more "sorry to bother you" -- we're here for you! (Of course, we might bug you to go through the Help desk, but it's not because we don't love you and don't want to help -- we just need to keep track of our work.) If there's something we can do that would make your library life easier, let us know!

P.S. Callie (the cat, see left) continues to be bad... she's taken to fishing in the toilet for used kleenex. Nothing else in the toilet, but eeeewwww! For reasons that would take too long to explain (and you probably don't want to know anyway), we can't put the lid down. Good thing she's cute.

Tuesday, August 16, 2011

"Houston, we have a problem": printing borrower barcodes

In the mad rush to get everything ready for the kiddos to come back, a lot of you are trying to print borrower barcodes. And some of you are running into problems. The main one I've heard about is that your report looks like this:


One borrower, no barcode lines. Fortunately, this is very easy to remedy.

Friday, August 12, 2011

New aide? How to get them signed up with TLC

If you have a new staff member in your library, you may be wondering how to get them a login for TLC. Easy! Contact your school secretary and ask them to request access to TLC for your new aide through ESS. This is the same process they will go through to request access to any Jeffco system (Campus, Blackboard, etc.). This request goes to the friendly User Security folks in IT; they'll contact Jeffcat to make sure it's OK for that person to have access to TLC, and when they get permission they do their magic to set up the access. (Asking Jeffcat for permission is really a formality - it just lets us know who is getting a login so we can do one final step that activates their login in TLC.)

At the beginning of the school year, User Security can get pretty swamped with requests, so it might take a few days for your request to go through. In the meantime, your aide can use one of the generic substitute logins for TLC. Go to Blackboard > TLC > Step-by-step Procedures > Setting up TLC > TLC Generic Logins to get a list of logins. 

Just remember that Jeffcat does not have the means to set up access to TLC. We're wizards with a lot of things, but that's not one of them! So work with your school secretarial staff, and your aides will be having fun with TLC in no time.

Tuesday, June 14, 2011

Welcome!

We in Jeffcat thought we'd try out one of the snazzy new Google tools we have this year, so we've created a blog in Blogger. There's a lot of tidbits we'd like to pass on to help make TLC easier to use, and a blog seemed just the thing for timely and short bursts of information. Watch this space for helpful hints on TLC circulation, reports, LS2 PAC, and the latest gossip (well, maybe not... just wanted to keep you on your toes!). Better yet, subscribe to the blog by RSS/Atom feed by clicking the link below. Feel free to comment and send in tips of your own!