Friday, August 12, 2011

New aide? How to get them signed up with TLC

If you have a new staff member in your library, you may be wondering how to get them a login for TLC. Easy! Contact your school secretary and ask them to request access to TLC for your new aide through ESS. This is the same process they will go through to request access to any Jeffco system (Campus, Blackboard, etc.). This request goes to the friendly User Security folks in IT; they'll contact Jeffcat to make sure it's OK for that person to have access to TLC, and when they get permission they do their magic to set up the access. (Asking Jeffcat for permission is really a formality - it just lets us know who is getting a login so we can do one final step that activates their login in TLC.)

At the beginning of the school year, User Security can get pretty swamped with requests, so it might take a few days for your request to go through. In the meantime, your aide can use one of the generic substitute logins for TLC. Go to Blackboard > TLC > Step-by-step Procedures > Setting up TLC > TLC Generic Logins to get a list of logins. 

Just remember that Jeffcat does not have the means to set up access to TLC. We're wizards with a lot of things, but that's not one of them! So work with your school secretarial staff, and your aides will be having fun with TLC in no time.

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