Friday, February 10, 2012

IE, Firefox, and Chrome... oh my!

The days of a one size fits all browser are coming to an end. With the push of Google Chrome to all Jeffco computers for use with Google Apps, we're all getting used to having multiple browsers open and using different browsers for different tasks. So I wanted to update you on browser issues around TLC.

  • IE: All computers should now be running IE8. If you have any computers still on IE7, you can submit a help desk ticket to get it upgraded to IE8. To see which version of IE is on a computer, open the browser, click on the Help menu and click About Internet Explorer. A small window with the version number will display. IE7 tends to run slower than IE8, and as we look to new developments within TLC we'll all need to be on IE8, as they are discontinuing development with the older browsers. So it's important to get upgraded now.
  • Firefox: Both LS2 Circ and PAC tend to run a bit faster in Firefox. Some schools have noticed a slowness when adding items to TLC when using IE - if you run into this, you might try using Firefox or Chrome instead. We have also adjusted the Reports tab so you can now login to report using Firefox. The Self Service Mode in LS2 Circ also works better in Firefox - students don't have to click the "Scan Your Items" button. Just remember that Firefox is not a Jeffco supported browser, so if you run into problems when using it, try what you're doing in IE first, and if you still run into problems, contact the help desk.
  • Chrome: The new icon for Chrome on your computers is labeled Jeffco Google Apps, because it is primarily intended for use with Google Apps. That said, LS2 Circ does work in Chrome (and is somewhat faster than IE). However, Reports may be problematic because of the way Chrome handles (or doesn't) PDF files. Chrome is not a supported browser for LS2 PAC, so you will get a message indicating that when you open your PAC (the book river one).
The upshot of this is that we all need to learn to try web-based programs in different browsers when we run into problems. Browsers handle programming code in different ways, so you will see differences in display and minor functionality between browsers. Being flexible is the name of the game!

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